Gestion de la qualité

La qualité fait partie intégrante de la philosophie de notre entreprise. Elle se base sur trois principes généraux et repose sur six règles interne de notre engagement.


Nos principes de qualité

 

  • Notre qualité doit satisfaire aux standards spécifiés par nos clients et le marché, voire les dépasser.
  • La qualité contribue à réduire les coûts.
  • Les exigences de qualité s'appliquent aussi bien à nos produits qu'à nous-mêmes.


Notre engagement qualité

  • Les employés de l'ensemble des services s'engagent en permanence pour la qualité.
  • Chaque employé est personnellement responsable de la qualité dans sa spécialisation. Il lui appartient d'identifier et de suggérer des améliorations.
  • Chaque employé est conscient de la nécessité d'éviter toute erreur à tous les stades de la production.
  • Nos efforts visent à optimiser la qualité de nos produits et services.
  • Une attention particulière est accordée aux processus de surveillance afin d'identifier des possibilités de réduction des coûts.
  • Les procédures d'assurance qualité sont régulièrement mises à jour et portées à l'attention générale.

La qualité, la sécurité sur le lieu de travail et la protection de l’environnement sont des sujets qui nous tiennent à cœur. C’est pourquoi l’équipe de Mikron Machining s’est fortement engagée sur ces aspects et a obtenu les certifications ISO ci-après.

ISO 9001:2015 
Certification de qualité 


ISO 14001:2015 
Certification de gestion environnementale

 
OHSAS 18001:2007
Certification de gestion de la santé et de la sécurité

ISO 9001

  • Mikron SA Boudry
  • Mikron Berlin GmbH
  • Mikron Corp. Denver
  • Mikron Singapore Ltd
  • Mikron Shanghai Ltd


ISO 14001

  • Mikron SA Boudry

(copy 6)

[Translate to Français:]

Employment, occupational health and safety, training and education, diversity and equal opportunity

Why the aspect is material. The impacts that make this aspect material.
The Mikron Group builds its commercial success on qualified and motivated staff. In interpersonal relationships – be it with colleagues, customers, or business partners – Group Management promotes and demands respectful and loyal conduct at all times.
The health and safety of staff are extremely important to the management of the Mikron Group. One of Mikron's most important objectives is to minimize the risk of industrial accidents.
Like our customers, the Mikron Group is finding it increasingly difficult to recruit employees with both technical qualifications and language skills. Recruiting, keeping and developing employees and inspiring them to embrace shared goals and practices remains one of the principal challenges at all our locations.

The management of the Mikron Group is keen to promote diversity within the workforce. At the same time, however, those responsible for recruiting staff are dependent on the labour and training market. It is still the case in Switzerland, for example, that very many more men than women complete technical training courses.

How the Mikron Group manages the material aspect or its impacts.
Mikron staff benefit from attractive working conditions. All employees at the Mikron sites in Switzerland are covered by the collective employment contract of the Swiss mechanical and electrical engineering industries.

Employee satisfaction is very important to the Mikron Group, and regular surveys are conducted to establish its level.

Internal processes are regularly reviewed for potential negative effects on health and safety. One of Mikron's most important objectives is to minimize the risk of industrial accidents. The Mikron Group sets great store by the targeted and continuous training of its staff. Every year, employees of the Swiss locations receive individual feedback on their performance over the past 12 months from their line managers. One goal of this feedback is to identify any advanced training requirements.

The management of the Mikron Group is keen to promote diversity within the workforce. When hiring new employees, the HR managers guarantee equal opportunities.

The evaluation of the management approach.
Both the sustainability report and the regular internal reporting by those responsible provide the basis for a situation analysis drawn up by Group Management at least once a year to examine any measures to be taken.

Compliance

Why the aspect is material. The impacts that make this aspect material.
The Mikron Group makes every effort to abide by the law, and conducts ongoing audits – both internal and external – to ensure that this is the case. Proper conduct is the essential foundation that enables the Mikron Group to operate successfully. The Group's global presence requires constant compliance monitoring.

How the Mikron Group manages the material aspect or its impacts.
Regular internal reporting, audits by internal auditors and the annual external audit ensure that Group Management can assess and monitor the degree of compliance.

The evaluation of the management approach.
Under the leadership of the Mikron Group's Chief Financial Officer (CFO), once a year – usually after the annual report and the external audit – Group Management checks whether the current compliance monitoring and controlling measures serve their purpose.