Gestione della qualità

La qualità è parte integrante della nostra politica aziendale e si basa su tre principi generali e un piano di qualità interno composto da sei fondamenti.


I nostri principi di qualità

 

  • La nostra qualità soddisfa o supera gli standard imposti dai nostri clienti e dal mercato.
  • La qualità contribuisce a ridurre i costi.
  • I requisiti di qualità si applicano sia ai nostri prodotti che a noi stessi.


Il nostro impegno per la qualità

  • Tutti i collaboratori di tutti i reparti sono sempre impegnati a favore della qualità.
  • Ogni collaboratore è personalmente responsabile della qualità all'interno della sua area. Egli individua e propone possibili miglioramenti.
  • Ogni collaboratore sa quanto sia importante prevenire qualsiasi errore in ogni fase della produzione.
  • I nostri sforzi sono finalizzati a ottimizzare la qualità dei nostri prodotti e servizi.
  • Particolare attenzione viene riservata ai processi di monitoraggio per individuare possibili soluzioni per ridurre i costi.
  • I procedimenti di garanzia della qualità vengono aggiornati regolarmente e portati all'attenzione di tutti.

Qualità, sicurezza sul posto di lavoro e tutela ambientale sono criteri di grande importanza per la nostra azienda. Ecco perché il team di Mikron Machining si è fortemente concentrato su questi aspetti e ha ottenuto le seguenti certificazioni ISO:

ISO 9001:2008
Certificazione di gestione della qualità


ISO 14001:2004
Environmental management certification

 
OHSAS 18001:2007
Certificazione di gestione della salute e della sicurezza

ISO 9001

  • Mikron SA Boudry
  • Mikron Berlin GmbH
  • Mikron Corp. Denver
  • Mikron Singapore Ltd
  • Mikron Shanghai Ltd


ISO 14001

  • Mikron SA Boudry

[Translate to Italiano:]

Employment, occupational health and safety, training and education, diversity and equal opportunity

Why the aspect is material. The impacts that make this aspect material.
The Mikron Group builds its commercial success on qualified and motivated staff. In interpersonal relationships – be it with colleagues, customers, or business partners – Group Management promotes and demands respectful and loyal conduct at all times.
The health and safety of staff are extremely important to the management of the Mikron Group. One of Mikron's most important objectives is to minimize the risk of industrial accidents.
Like our customers, the Mikron Group is finding it increasingly difficult to recruit employees with both technical qualifications and language skills. Recruiting, keeping and developing employees and inspiring them to embrace shared goals and practices remains one of the principal challenges at all our locations.

The management of the Mikron Group is keen to promote diversity within the workforce. At the same time, however, those responsible for recruiting staff are dependent on the labour and training market. It is still the case in Switzerland, for example, that very many more men than women complete technical training courses.

How the Mikron Group manages the material aspect or its impacts.
Mikron staff benefit from attractive working conditions. All employees at the Mikron sites in Switzerland are covered by the collective employment contract of the Swiss mechanical and electrical engineering industries.

Employee satisfaction is very important to the Mikron Group, and regular surveys are conducted to establish its level.

Internal processes are regularly reviewed for potential negative effects on health and safety. One of Mikron's most important objectives is to minimize the risk of industrial accidents. The Mikron Group sets great store by the targeted and continuous training of its staff. Every year, employees of the Swiss locations receive individual feedback on their performance over the past 12 months from their line managers. One goal of this feedback is to identify any advanced training requirements.

The management of the Mikron Group is keen to promote diversity within the workforce. When hiring new employees, the HR managers guarantee equal opportunities.

The evaluation of the management approach.
Both the sustainability report and the regular internal reporting by those responsible provide the basis for a situation analysis drawn up by Group Management at least once a year to examine any measures to be taken.

Compliance

Why the aspect is material. The impacts that make this aspect material.
The Mikron Group makes every effort to abide by the law, and conducts ongoing audits – both internal and external – to ensure that this is the case. Proper conduct is the essential foundation that enables the Mikron Group to operate successfully. The Group's global presence requires constant compliance monitoring.

How the Mikron Group manages the material aspect or its impacts.
Regular internal reporting, audits by internal auditors and the annual external audit ensure that Group Management can assess and monitor the degree of compliance.

The evaluation of the management approach.
Under the leadership of the Mikron Group's Chief Financial Officer (CFO), once a year – usually after the annual report and the external audit – Group Management checks whether the current compliance monitoring and controlling measures serve their purpose.