Quality Management

Quality is an integral part of our company policy and one of our values.  It is based on three general principles and an internal quality plan consisting of six terms.


    Our quality principles
     

    • Our quality will meet or surpass the standards specified by our customers and the market.
    • Quality helps reduce costs.
    • Quality requirements apply both to our products and to ourselves.



    Our quality commitment

    • All employees in all departments are committed to quality at all times.
    • Each employee is personally responsible for quality in his or her area. He or she identifies and suggests possible improvements.
    • Each employee is aware of the need to prevent any error at each production stage.
    • Our efforts are aimed at optimizing the quality of our products and services.
    • Special attention is paid to monitoring processes to find cost reduction opportunities.
    • Quality assurance procedures are regularly updated and brought to everyone's attention.

    Quality, safety in the workplace and environmental protection are important topics for our company. Therefore the team of Mikron Machining has strongly focused on this and obtained the following ISO certifications:

    ISO 9001:2008
    Quality certification


    ISO 14001:2004
    Environmental management certification

     
    OHSAS 18001:2007
    Health and safety management certification

    ISO 9001

    • Mikron SA Boudry
    • Mikron Berlin GmbH
    • Mikron Corp. Denver
    • Mikron Singapore Ltd
    • Mikron Shanghai Ltd


    ISO 14001

    • Mikron SA Boudry

    Employment, occupational health and safety, training and education, diversity and equal opportunity

    Why the aspect is material. The impacts that make this aspect material.
    The Mikron Group builds its commercial success on qualified and motivated staff. In interpersonal relationships – be it with colleagues, customers, or business partners – Group Management promotes and demands respectful and loyal conduct at all times.
    The health and safety of staff are extremely important to the management of the Mikron Group. One of Mikron's most important objectives is to minimize the risk of industrial accidents.
    Like our customers, the Mikron Group is finding it increasingly difficult to recruit employees with both technical qualifications and language skills. Recruiting, keeping and developing employees and inspiring them to embrace shared goals and practices remains one of the principal challenges at all our locations.

    The management of the Mikron Group is keen to promote diversity within the workforce. At the same time, however, those responsible for recruiting staff are dependent on the labour and training market. It is still the case in Switzerland, for example, that very many more men than women complete technical training courses.

    How the Mikron Group manages the material aspect or its impacts.
    Mikron staff benefit from attractive working conditions. All employees at the Mikron sites in Switzerland are covered by the collective employment contract of the Swiss mechanical and electrical engineering industries.

    Employee satisfaction is very important to the Mikron Group, and regular surveys are conducted to establish its level.

    Internal processes are regularly reviewed for potential negative effects on health and safety. One of Mikron's most important objectives is to minimize the risk of industrial accidents. The Mikron Group sets great store by the targeted and continuous training of its staff. Every year, employees of the Swiss locations receive individual feedback on their performance over the past 12 months from their line managers. One goal of this feedback is to identify any advanced training requirements.

    The management of the Mikron Group is keen to promote diversity within the workforce. When hiring new employees, the HR managers guarantee equal opportunities.

    The evaluation of the management approach.
    Both the sustainability report and the regular internal reporting by those responsible provide the basis for a situation analysis drawn up by Group Management at least once a year to examine any measures to be taken.

    Compliance

    Why the aspect is material. The impacts that make this aspect material.
    The Mikron Group makes every effort to abide by the law, and conducts ongoing audits – both internal and external – to ensure that this is the case. Proper conduct is the essential foundation that enables the Mikron Group to operate successfully. The Group's global presence requires constant compliance monitoring.

    How the Mikron Group manages the material aspect or its impacts.
    Regular internal reporting, audits by internal auditors and the annual external audit ensure that Group Management can assess and monitor the degree of compliance.

    The evaluation of the management approach.
    Under the leadership of the Mikron Group's Chief Financial Officer (CFO), once a year – usually after the annual report and the external audit – Group Management checks whether the current compliance monitoring and controlling measures serve their purpose.