Key Accounts Manager

Making complexity accessible

Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success for your business.

Your main tasks

The Key Account Manager (KAM) is responsible for driving sustainable and strategic growth. As a member of Mikron’s sales team, the KAM represents Mikron and serves as the face of the business to their assigned accounts while also acting as the voice of the customer within the Mikron organization. By embodying Mikron’s core values—Responsibility, Customer-focused, Results Driven, Quality Oriented, Highly Motivated, and Strict Confidentiality—the KAM will nurture customer relationships and achieve commercial growth targets to support overall Mikron growth.

Essential Duties & Responsibilities

• Research target companies and identify key decision makers
• Spark interest in customers to learn more about Mikron
• Quickly develop relationships and trust of others
• Develop and deliver introductory presentation to a variety of customer audiences
• Understand and articulate customer’s needs
• Collaborate with applications Engineering, Subject Matter Experts and Operations on development of lowest cost compliant automation solutions
• Develop, draft and deliver automation proposals to customers
• Negotiate and influence customer teams
• Manage customers, customer expectations and strike balance between customer and Company
• Transform and nurture assigned accounts into a “personal franchise”
• Reporting – populate and maintain Salesforce data integrity and development of impromptu reports

Required Education, Experience, Knowledge, & Skills

• 5+ years of experience in Engineering or Applications Engineering in the machine building or automation industry
• Strong communication skills - Technical writing and oral communication
• Computer skills including Microsoft Office Tools (Outlook, Word, PowerPoint, Project) and advanced Excel spreadsheet experience
• Experience with the GAMP5 / Validation and Verification Model, ISO 13485
• Medical device, life sciences and pharmaceutical experience (technical or commercial)
• 3+ years of successful sales experience

Additional Requirements

• Must be eligible to work in the United States
• Must be able to travel as requested
• Must be available to work overtime
• May be required to work off shift hours and Holidays
• Must have a valid state Driver license
• Must live within 50 miles of major international airport and travel up to 75%

Company Offered Benefits

• PTO
• 10 paid holidays (1-2 floating based on start date)
• Parental Leave
• Excellent Medical, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Commission eligible
• Employee Assistance Program
• 401k with matching up to 5%, immediately vested
• Tuition and Continuing Education Reimbursement
• Professional Growth Opportunities

Pay Range

• $75,000 - $110,000 per year

*Applications for this role will be accepted through 02/04/2024*

If you are interested what you have read and want to join our team, we would be keen to hear from you!