Preventive
Guarantee continuous use of your investment
Mikron offers professional services based on our experience and resources to help you successfully manage today's complex manufacturing processes.
Our solutions range from process optimization to retooling and training. Mikron Business Support – maximizing benefit and ROI while minimizing risks and costs.
Technical Evaluation
Checklist based analysis of the system’s actual conditions. The Mikron Service experts will inspect your machine/system in 0.5 to 3 days. After the inspection you will receive a detailed written inspection report, outlining machine conditions as well as suggestions/recommendations to maintain/replace worn parts or machine units.
Preventive Maintenance
Planned actions reduce unproductive and unplanned down times with preventive maintenance from Mikron Service Solutions. We suggest a yearly preventive maintenance done by Mikron specialists to avoid unexpected machine stops, to keep the system in the right conditions and to ensure the expected production output and quality. Tailored maintenance contracts are available up on request.
Spindles & Units overhaul
Accurate and highly productive machines require accurate spindles and an impeccable overhaul service. In our worldwide spindle repair centers, our experts test and overhaul your spindles with the expertise and know-how, you obtain only from the original equipment manufacturer. All revised groups pass a running test to ensure the Mikron quality and allows us to grant you additional 6 months warranty.
Extended Warranty
Mikron offers you the opportunity to extend your base warranty period up to 24 months. You can purchase the extension after machine acceptance or at latest 2 months after. A Technical Evaluation in the second half of the warranty period is required to obtain the extension.
Software Backups
Mikron’s secure platform allows you to store your machine software backups to be used in the future in case of need. Systematic and frequent data backups reduce risks of long machine stops due to loss of data or hardware problems.
Technical Evaluation
Checklist based analysis of the system’s actual conditions. The Mikron Service experts will inspect your machine/system in 0.5 to 3 days. After the inspection you will receive a detailed written inspection report, outlining machine conditions as well as suggestions/recommendations to maintain/replace worn parts or machine units.
Preventive Maintenance
Planned actions reduce unproductive and unplanned down times with preventive maintenance from Mikron Service Solutions. We suggest a yearly preventive maintenance done by Mikron specialists to avoid unexpected machine stops, to keep the system in the right conditions and to ensure the expected production output and quality. Tailored maintenance contracts are available up on request.
Spindles & Units overhaul
Accurate and highly productive machines require accurate spindles and an impeccable overhaul service. In our worldwide spindle repair centers, our experts test and overhaul your spindles with the expertise and know-how, you obtain only from the original equipment manufacturer. All revised groups pass a running test to ensure the Mikron quality and allows us to grant you additional 6 months warranty.
Extended Warranty
Mikron offers you the opportunity to extend your base warranty period up to 24 months. You can purchase the extension after machine acceptance or at latest 2 months after. A Technical Evaluation in the second half of the warranty period is required to obtain the extension.
Software Backups
Mikron’s secure platform allows you to store your machine software backups to be used in the future in case of need. Systematic and frequent data backups reduce risks of long machine stops due to loss of data or hardware problems.
Customer Service Contacts
Mikron Switzerland AG, Agno
Division Machining
Via Ginnasio 17
CH-6982 Agno
Phone +41 91 610 61 61
Fax +41 91 610 66 81
service.mag@mikron.com
Office hours:
08.00 – 17.30
24h Service line
Outside office hours
Problem reports 24 h,
7 days a week
Phone +41 91 610 6326
Help us to assist you quickly by having the following information ready:
Mikron Germany GmbH
Berner Feld 71
D-78628 Rottweil
Phone +49 741 5380 200
Fax +49 741 5380 380
service.mro@mikron.com
Office hours:
Mon. – Thu. 07.30 – 17.00
Fri. 07.30 – 15.00
Mikron Corp. Monroe
200 Main Street,
P.O. Box 268
USA-Monroe, CT 06468
Phone +1 203 261 31 00
Fax +1 203 268 47 52
service.mmo@mikron.com
Office hours: 7.30am-5.00pm EST
Mikron Industrial Equipment (Shanghai) Co., Ltd.
Block 3, No. 358 Dong Ye Road
Song Jiang, Shanghai, China
Postal Code 201619
Phone +86 1592 1577 050
services.mm.msh@mikron.com
Mikron's service palette
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Spare Part Service
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Xchange Service
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Product Support
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Business Support