Customer Service Mechanical Technician I


Related location
USA, Denver

Making complexity accessible

Mikron Automation is your worldwide partner for advanced automation solutions. At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms, and lifelong support we are driving lasting success for your business.

Your main tasks

The MT Level I position supports customers and Mikron CUS staff by providing information and technical hands on support. Key responsibilities include the implementation of machine upgrades to improve yield, increase reliability, and to provide mechanical instruction/training as necessary. In addition, a CUS MT I is responsible for the mechanical build, debug, and calibration of Mikron Corporation Denver Customer Service projects. Throughout these projects the MT Level I has a key role in guaranteeing the correct functionality of the customer’s system within the time and system availability constraints.

Essential Duties & Responsibilities

  • Provide necessary mechanical support and related information to Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
  • Support installation of CUS projects at the customer site
  • Maintain confidentiality while addressing diverse responsibilities across multiple customer sites
  • Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations.
  • Receive parts from Logistics in order to assemble machinery following standard procedure
  • Accurate mechanical build and installation of stations per design 
  • Alignment of the machine and conveyor circuit
  • Wiring and plumbing of the machine per company’s standards 
  • Pre-align stations with calibration
  • Final alignment and fine tuning of station
  • Brainstorm potential mechanical changes with the engineering team
  • Install and change mechanical cams
  • Run machine during debug 
  • Install safety guarding
  • Other duties as assigned by the Customer Service Mechanical Technician  Supervisor or the Customer Service Manager

Required Education, Experience, Knowledge & Skills

  • Minimum of 1-2 years of Mechanical Technician or equivalent experience
  • Willing and able to travel 75% of the year with overtime of 50%, including travel with little to no notice
  • Prototype machine assembly experience with pneumatics
  • Ability to read, interpret and work from engineering drawings and sketches
  • Computer Aided Design experience
  • Ability to make sound decisions working independently or working within a team

Additional Requirements

  • Must be eligible to work in the United States
  • Must be able to travel as requested
  • Must be available to work overtime
  • May be required to work off shift hours and Holidays
  • Must have a valid state Driver's license
  • Must have personal credit card for expenses that may be incurred while traveling for company purposes

Company Offered Benefits

  • PTO
  • 10 paid holidays (1floating)
  • Pet Insurance
  • Excellent Medical, Dental, and Vision insurance
  • Short Term Disability, Long Term Disability, Life Insurance & ADD
  • FSA, HAS
  • Straight Time OT Eligible, Daily Per Diem
  • Employee Assistance Program
  • 401k with matching up to 5%, immediately vested
  • Tuition and Continuing Education Reimbursement
  • Professional Growth Opportunities

Pay Range

  • $29 - $32 per hour

*This job closes on 05/03/2024 all applications up to 05/03/2024 will be considered*

If you are interested what you have read and want to join our team, we would be keen to hear from you!