Support Services

Customer Support Services

All support to maintain your production at highest efficiency

Partner Partner

Long-term partnership to support you

An international team with dedicated partners to care for your operational needs. With close contact through on-site visits and virtual meetings to ensure your expectations are met.

Your dedicated person of contact to care of your needs

Maintain Maintain

We support you to repair, maintain and move your equipment

Our dedicated team is ready to support you using remote assistance or visiting you onsite. Thanks to our 24/7 service line, you will never be alone.

Whether is it for health check, preventive maintenance, overhaul or repair, you can rely on our mechanical team.

You can rely on our experts during the full life cycle of your assembly line

Optimize Optimize

Maximazing the efficiency of your assembly line

Our specialized team will support you in keeping your assembly line at optimal efficiency.

Whether dealing with a matter of obsolescence or a loss of efficiency, our structured approach allows us, by working together with you, to find the best solution.

Our specialists help ensure that your equipment always performs at its optimal level

Deliver Deliver

Delivering the right spare parts to you

Our Deliveries Team is our backbone. We organize everything to ensure an on-time delivery.

We ensure that spare parts are available when you need them 
 

Educate Train

The right knowledge of your team is vital

Our state-of-the-art training center, combined with our wide range of structured hands-on training to leverage the system knowledge and make you autonomous.

We train your team to make them experts in running your assembly line
 

Customer service contacts

Singapore, Singapore

Mikron Singapore Pte Ltd

61 Tai Seng Ave, #05-11
Singapore 534167

Phone +65 6299 1589
Fax +65 6299 2154 
service.msi@mikron.com

Office hours:
08.30 – 18.00 UTC

Function
Customer Service
Countries
Asia, India, Oceania, Japan

Lithuania, Kaunas

UAB Mikron Kaunas

Darius Belazaras

Taikos pr.114L,
51157 Kaunas
Lithuania

Phone +370 37 395545
Mobile +370 658 48152
Fax +370 37 404160
Darius.Belazaras@mikron.com

Function
Customer Service
Countries
Baltic States

China, Shanghai

Mikron Industrial Equipment (Shanghai) Co., Ltd - China

Block 3, No. 358 Dong Ye Road
Song Jiang, Shanghai, China
Postal Code 201619

Phone +86 21 6767 9681
service.msh@mikron.com

Office hours:
08.30 – 18.00 UTC

Function
Customer Service
Countries
China

Switzerland, Boudry

Mikron Switzerland AG, Boudry Division Automation

Route du Vignoble 17
2017 Boudry
Switzerland

Phone +41 32 843 18 88
Fax +41 32 843 18 08
service.mbo@mikron.com

Office hours: 
08.00 – 17.00 CET

Function
Customer Service
Countries
Europe, Middle East, Africa and South America

USA, Denver

Mikron Corporation Denver

8100 S Potomac St.
Englewood, CO 80112
USA

Phone +1 303 364 5222
Fax +1 303 364 5224
service.mde@mikron.com

Office hours:
08.00 – 17.00 MST

Function
Customer Service
Countries
North America, Central America and Caribbean