Proactive Services 
for improved machine productivity

Within our broad range of professional services our Proactive Services take a preemptive approach by identifying and addressing potential issues before they become problematic. They are designed to comprehensively ensure smooth operations within your manufacturing industry and to increase overall efficiency of your machining systems.

Our proactive service solutions include regular maintenance, monitoring, and training programs, production support and machine performance analysis.
 

To ensure that you are getting the most out of your machines, we offer tailored training modules for your specific requirements and machine configurations.

The best machining system is worth nothing if the employee cannot operate it competently. Our training equips you and your staff with the necessary technical knowledge to optimize and efficiently use your machine, ensure flawless production, and increase the durability of your machine.

Our services include

• Training and qualification of your personnel
• Training for operators, maintenance staff, programmers, production managers
• Separate training room with training equipment, PC as control offline stations, projectors
• Training materials
• Customized execution of the training at Mikron or at your site (onsite training)
• Snack, lunch, drinks

Your benefit

• Optimally and efficiently use your machine
• Assure flawless production of the workpieces
• Increase the durability of your equipment

Training programs

• Operator training
• Maintenance and service on machines
• Programming training
• Assembly training

We also offer a new training platform with 3D models, step-by-step tutorials, and virtual training, which is available for the new Mikron machine platforms. Our training is designed to help you get the most out of your machines and ensure that you are using them to their fullest potential.

Contact us for our training services.

Our applications engineers have years of experience with specific machine characteristics, manufacturing processes, NC programming, and easy access to our tool specialists.

They can suggest to you the most efficient solution to manufacture your new machine parts. and support you on new machine changeovers and retoolings.

Our simulation technologies, available on the new Mikron machine platforms, enable you to test new applications (such as cutting parameters, collisions, operation sequence) without interrupting production.

Contact our Service Center for more information.

Our interactive troubleshooting system is optionally available on the new Mikron machine platforms.

When connected with the platform, the system is regularly updated to provide you with the best resolution information to solve any issue. This helps you avoid or reduce intervention costs, allowing you to focus on running your business. 
 

We offer a comprehensive package of proactive services that gives you the flexibility to bundle different service solutions to keep and enhance your machine productivity.

Our Service Level Agreements are customizable and provide you with peace of mind, knowing that your machines are always in good hands.

Contact us today to learn more about how we can help you achieve your production goals.